Event Horizon Privacy Policy

Introduction

Event Horizon takes the confidentiality of personal data seriously. Please contact us if you have any questions or comments on this privacy policy.

The Company's privacy policy sets out the ways Event Horizon processes personal data. This privacy policy only relates to personal data collected by Event Horizon via the website. Any personal data collected by Event Horizon is used in accordance with data protection legislation.

This privacy policy does not apply to personal data provided to Event Horizon by any other means or via any other website. Users should be aware that if they provide personal data to other companies, the privacy polices of those companies determine the uses to which that information is put and Event Horizon privacy policy will no longer apply.

What type of information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications), comments, feedback, recommendations, and personal profile.

How we collect the information

When you visit our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why we collect Non-Personal and Personal Information

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;
  2. To provide our Users with ongoing customer assistance and support;
  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
  5. To comply with any applicable laws and regulations.

How we store, use, share and disclose your site visitors’ Personal Information

Our company is hosted with BT in a UK data centre.

How we communicate with our site visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Should you choose to contact us using the contact form on our Contact us page or an email link none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our own SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices. However, not all mail servers are secured in such a way. Therefore, we would suggest that you always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email.

Cookies and our website

Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site.

In accordance with the GDPR, we would like to inform Users that we are using cookies on our website.

How we use cookies and other tracking tools

Our website tracks personal information through the use of cookies, flash cookies, web beacons, etc. We use third-party services, such as Google Analytics and they may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by our Privacy Policy.

How you can withdraw your consent?

In order to withdraw your consent for collection of personal information, as well as how you can delete or change the collected information. Please contact us at gordon.colquhoun@eventhorizon.uk.com or send mail to Gordon Colquhoun, Nicholson House, 41 Thames Street, Weybridge KT13 8JG

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Data Controller and Protection Officer:

Mr. Gordon Colquhoun
Founder, Event Horizon
Telephone: 01932 428424
Email: Gordon.colquhoun@eventhorizon.uk.com

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at or send us mail to: Gordon Colquhoun, Nicholson House, 41 Thames Street, Weybridge KT13 8JG

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